Designing products that drive growth and align with business goals, I craft user-centered solutions that contribute to meaningful impact and measurable success.

Designing products that drive growth and align with business goals, I craft user-centered solutions that contribute to meaningful impact and measurable success.

Designing products that drive growth and align with business goals, I craft user-centered solutions that contribute to meaningful impact and measurable success.

Featured case studies ↓

About Zenobia

About Zenobia

Design philosophy

Human touch is important when designing digital products

When Disneyland opened they observed where guests are naturally walking.

And later formalized these routes into official pathways.

Coming up with effective solutions should be the main goal of design.

Experiences

Product Designer with 6+ years of experience designing and scaling financial and fintech products, from payments and credit to highly regulated platforms. I enjoy building products from the ground up, untangling complex legacy systems, and turning regulatory and operational constraints into experiences that feel clear and intuitive. I work closely with product, engineering, and compliance teams to align business goals with real user needs—helping platforms scale sustainably over time.

Leaderships & Learnings

Leaderships

Beyond design responsibilities, I took a significant lead in conducting user interviews. This involved planning, executing, and synthesizing insights from over 80 interviews with clients globally, ensuring the designs were deeply aligned with user needs and expectations.

A few brands I interviewed for product feedbacks directly with

Learnings

Workshop @ Goodnote HK office

Workshop @ Goodnote HK office

Workshop @ Goodnote HK office

While I deeply resonate with this philosophy of learning from diverse sources, I believe that stepping outside my echo chamber requires more than passive observationit demands active engagement. This is why I constantly seek out workshops and experiences that challenge my perspective and broaden my skill set. From design sprints to interdisciplinary collaborations, these hands-on opportunities allow me to immerse myself in new ideas, methodologies, and ways of thinking, fueling my growth as a designer.

Articles

Designers, Before You Start Using AI Products, Learn How to Communicate with Robots First
Delves into how designers can effectively communicate with AI tools, emphasizing the importance of understanding robot logic to harness AI’s potential in creative workflows.
Read more
Designers, Before You Start Using AI Products, Learn How to Communicate with Robots First
Delves into how designers can effectively communicate with AI tools, emphasizing the importance of understanding robot logic to harness AI’s potential in creative workflows.
Read more
Designers, Before You Start Using AI Products, Learn How to Communicate with Robots First
Delves into how designers can effectively communicate with AI tools, emphasizing the importance of understanding robot logic to harness AI’s potential in creative workflows.
Read more
Design for UX vs. Design for Business Objectives: Rethinking What Makes a “Good” Design
How bold design choices, like Apple’s headphone jack removal and Amazon’s 1-Click, prioritize business goals while shaping user behavior and driving innovation.
Read more
Design for UX vs. Design for Business Objectives: Rethinking What Makes a “Good” Design
How bold design choices, like Apple’s headphone jack removal and Amazon’s 1-Click, prioritize business goals while shaping user behavior and driving innovation.
Read more
Design for UX vs. Design for Business Objectives: Rethinking What Makes a “Good” Design
How bold design choices, like Apple’s headphone jack removal and Amazon’s 1-Click, prioritize business goals while shaping user behavior and driving innovation.
Read more

Contact more via
zenobiachan0216@gmail.com

Contact more via
zenobiachan0216@gmail.com

Designed and developed by Zenobia @Dec2024

Open to interesting
challenges and opportunities